EXCELLENT Based on 117 reviews Ali G2025-01-03Trustindex verifies that the original source of the review is Google. Always a great experience working with Frankie and team at IcyHot! Best in town! Ken Webb2024-12-20Trustindex verifies that the original source of the review is Google. Anyways honest. Great service. Kiel Blanton2024-11-22Trustindex verifies that the original source of the review is Google. Connected to Icy Hot through a friend, looking for a second (actually third) opinion and pricing on a repair vs replace decision for our HVAC. Frankie and his team were a huge help in assessing our problem, pricing a new system, and giving honest feedback on our options (which I didn't receive from competitors). We chose to replace our 12 year old unit and had a great installation experience with Icy Hot. Highly recommended. GKJ2024-11-20Trustindex verifies that the original source of the review is Google. The service provided by IcyHot is exceptional. I have used them for both heating and air conditioning service.They are wonderful to work with. The owner, Frankie, and his team are amazing. I would not use anyone else for heating and airconditioning service. You will never be disappointed! Dan Look2024-11-04Trustindex verifies that the original source of the review is Google. Always on time. Always professioanl. Always thorough. Great value. Have been using for 10 years. No problems, no surprises, no regrets. Joe S2024-11-02Trustindex verifies that the original source of the review is Google. Honest, reliable and fair. 15 year customer of IcyHot.
EXCELLENT Based on 77 reviews Marjorie L.2024-09-15Verified I have been a customer for 10 years. They are always responsive and have kept my system in good shape. I have recommended to my neighbors as well. Jim S.2024-08-31Verified Frankie and his group are probably one of the best HVAC vendors in the Raleigh area. They are responsive, fair, and honest. I've tried others in the area, including some much bigger firms, and none compare to IcyHot! Susan N.2024-08-24Verified Great service. Guys were professional. Had to replace a part that was reasonably price. Petrus D.2024-08-18Verified Very responsive, consultative and practical about options to fix or replace our unit. We replaced. Thorough job, good communication. Sharon B.2024-05-14Verified We have used Frankie for all our heating and a/c needs for the last 6 years. During that time our aged system has had a number of problems. Whenever we call, Frankie is very responsive and has brought it back at a reasonable cost. We are confident that Frankie and the technicians that work for him (unlike other companies we have used) are focused on maximizing the performance of our existing system rather than selling us a new system. In other words, we trust both his work and his integrity. Daniel L.2022-08-01Verified I have been using Frankie & Craig and the Icy Hot team for almost seven years. Quality, knowledgeable, value, professional, responsive, clean & honest. I recommend this team unconditionally. Tianne K.2021-06-08Verified Cannot say enough good things about this company. Frankie is the best and came out to our house same day and fixed our system within a day. We will be using them from now on! They made the whole process super easy. S M.2020-10-25Verified Frankie and the team at Ice Hot Heating and Air Conditioning are fantastic, responsive, and most importantly, honest. I made the mistake of calling ARS for service when my blower stopped working and the technician quoted me over $4K for repairs and tried to convince me that I needed to replace my entire HVAC system. I called Frankie for a second opinion after looking up local HVAC shops in the area and he was honest from the get-go and extremely skeptical about some of the things the ARS technician had told me. His technician Craig, came over the next day and ended up quoting me less than $1K for the repair. They also managed to get a replacement blower motor right away and complete the install the very next morning. Simply outstanding service and I cannot recommend them highly enough. I signed up for their annual maintenance plan right away because it is rare to find a service with honest and competent folks who aren't just trying to make a quick buck by scaremongering their customers. They've earned one customer for life in me by the strength of their actions and conduct! Brian S.2020-07-27Verified The Icy Hot HVAC tech showed up quickly with no delay. I appreciated he was COVID19 aware and engaged in the safe practices for both our safety! His service was diligent with respect to diagnosing the problem, sharing the findings and advising on how to proceed. Now, this was first time engaging Icy Hot Service since my regular company was 3-4 days delayed. Given the positive interaction and professional courtesies/considerations, I will be utilizing ICY Hot going forward. Thank you for the Service!
Icy Hot Heating and Air Conditioning Inc provides expert HVAC services, including installation, repair, and maintenance, ensuring year-round comfort.
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